Student Support at AA Academy
At AA Academy, we are dedicated to providing you with the support you need to succeed in your studies. We understand that returning to study after a break, or starting a course in a new country, can be challenging. You may need help developing your study skills or strengthening your reading, writing, or numeracy abilities.
When you complete your enrolment form, you will have the opportunity to share any areas where you feel you might need extra support. Depending on your chosen course, you may also complete a language, literacy, and numeracy (LLN) assessment to help us identify how we can best support you.
Based on your enrolment information or LLN assessment results, a member of our team will contact you to discuss your individual support needs. You can also talk about your support requirements during your course induction.
We offer a wide range of services to help you succeed, including:
- One-to-one support from our trainers and assessors, who are available by phone or email.
- Dedicated classes designed to improve your study skills.
- Study groups so you can learn and collaborate with your fellow students.
- Referrals to relevant external support services when additional assistance is needed.
- Specialist support for students with a disability, ensuring equitable access to your course.
- Professional mental health support.
Our Student Support Officer is available throughout your studies to help you with any academic or personal issues you might encounter. They will provide advice, guidance, or referrals to ensure you receive the assistance you need.
You can find more detailed information in our Student Handbook.
Contact us at admin@aaacademy.edu.au to discuss your support needs or learn more about how we can help you succeed.
External Support
| Literacy Support | Reading and Writing Hotline | 1300 655 506 | National | http://www.literacyline.edu.au | Advice and referral to one of 1200 providers of courses in adult literacy and numeracy |
| Study Melbourne Student Centre | 1800 056 449 | VIC | https://www.studymelbourne.vic.gov.au | Career Advisory- Support and resources for international students in Victoria | |
| Mental Health Support | Lifeline | 13 11 14 | National | https://www.lifeline.org.au/ | Counselling- Provide telephone counselling support and information about other reliable counselling and support services |
| Reach Out | (03) 9894 1966 | National | www.reachout.com.au | Counselling- Internet service for young people providing information, support, and resources about mental health | |
| MindSpot | 1800 614 434 | National | https://mindspot.org.au/ | Counselling- Free online assessments and treatment for anxiety, stress, depression, and low mood | |
| Alcoholics Anonymous | 1300 222 222 | VIC | https://aa.org.au | Resources and support for those seeking help with alcohol addiction | |
| Narcotics Anonymous | 1300 652 820 | VIC | https://www.na.org.au | Support for those struggling with drug addiction | |
| Beyond Blue | 1800 333 000 | VIC | https://www.beyondblue.org.au | Mental Health Support | |
| Abortion Grief Australia | 1300 139 313 | VIC | https://abortiongrief.asn.au | Helpline for women dealing with abortion-related grief | |
| Rape & Domestic Violence Services Australia | 1800 737 732 | National | https://www.1800respect.org.au/ | Counselling- Support for those experiencing sexual assault, domestic, or family violence | |
| Medical Support | Asthma Australia | 1800 278 462 | VIC | https://asthma.org.au | Support and planning for asthma patients |
| Eczema Association Australasia | 1300 300 182 | VIC | https://www.eczema.org.au | Support and education for eczema sufferers and carers | |
| Epilepsy Action Australia | (03) 9856 7090 | VIC | https://www.epilepsy.org.au | Epilepsy- Our highly skilled Nurse Educators and Service Consultants assist you to adjust to a life with epilepsy. | |
| Healthdirect Australia | 1800 022 222 | National | https://www.healthdirect.gov.au/ | Medical Services- Symptom checks and information about medicines | |
| Career Advisory | My Future | - | National | https://www.myfuture.edu.au | Career resources provided by Commonwealth, state, and territory governments |
| Legal Support | Tenants Union of Victoria | (03) 9416 2577 | VIC | www.tuv.org.au | Advocacy and assistance for renters across Victoria |
| Legal Aid Victoria | 1800 677 402 | VIC | http://www.legalaid.vic.gov.au | Legal assistance for disadvantaged Victorians in criminal, family, and civil law | |
| Disability Rights Victoria | 1800 462 480 | VIC | https://www.humanrightscommission.vic.gov.au | Advocacy and support for individuals with disabilities in Victoria | |
| Settlement Support | City of Melbourne Multicultural Services | (03) 9658 9658 | VIC | http://www.melbourne.vic.gov.au | Translation services, multicultural information, and resources for international students |
| Department of Home Affairs | 131 881 | VIC | https://www.homeaffairs.gov.au | Assistance with visas and immigration | |
| Other Support | Crime Stoppers Victoria | 1800 333 000 | VIC | https://crimestoppers.com.au | Anonymous reporting service for unsolved crimes and suspicious activities |
Accommodation
RENT/Lease/Buy