Self-harm is an uneasy topic. Stop worrying about having all the answers. This training teaches you how to maintain your professional boundaries while providing a compassionate, safe space for clients to share their struggles, ensuring they feel heard rather than judged.
- No entry requirement
This training focuses on the “First Response”—what to say and do in those critical moments:
- Moving Past the Taboo: Understanding why self-harm happens (as a coping mechanism) so you can approach the client with curiosity instead of shock.
- The “Right” Words: Practical scripts and opening phrases to start the conversation without making the client feel “watched” or “policed.”
- Validation vs. Reinforcement: How to ensure a client feels heard and supported without accidentally encouraging the behavior.
- The Boundary Balance: How to stay empathetic without taking the client’s pain home with you. Learn where your role ends and the clinician’s role begins.
- Risk vs. Safety: Identifying the “Red Flags” that indicate a shift from self-harm to suicidal intent, and knowing exactly who to call when the risk increases.
Students must attend the training session.
By the end of this 60-minute intensive, you will be able to:
- Initiate a calm, professional conversation about self-harm indicators.
- Apply the “L-E-A-R-N” framework (Listen, Empathize, Assess, Refer, Next Steps).
- Document the conversation accurately for clinical records while maintaining the client’s dignity.
- Differentiate between self-injury and suicidal ideation to ensure the correct level of intervention.
- Certificate of Attainment.
- Support Workers & Youth Workers
- NDIS Psychosocial Recovery Coaches
- School Support Staff & Residential Care Teams
- Anyone working in high-complexity mental health environments
Stop worrying about having the “perfect” answer. Learn to provide the “right” presence.
Course Info
- Course Duration: 60 Minute
- Course Delivery: This program is delivered online.
- Total Course Fees: $49