The Responsible Service of Alcohol (RSA) course equips you with the essential skills and knowledge to serve alcohol safely and responsibly in licensed venues. This training is a legal requirement for anyone working where alcohol is sold, served, or supplied.

On successful completion, you will be awarded a Victorian Certificate of Completion and a nationally recognised Statement of Attainment in SITHFAB021 – Provide Responsible Service of Alcohol.

There is no minimum age to enrol in this course. However, you must be 18 years or older to serve or supply alcohol in a licensed venue.

  • Self-paced learning with assessments to complete in your own time

  • Self-paced learning with assessments to complete in your own time

This course develops your ability to:

  • Create and maintain a safe, enjoyable environment in licensed premises
  • Apply responsible service strategies, including harm minimisation and duty of care, while meeting legal obligations
  • Understand the Victorian liquor industry, including:
    • Benefits of responsible service
    • Regulations for underage and packaged liquor
    • Requirements for licensed functions
    • Techniques for managing problem patrons effectively

Assessment for this course is conducted online and may include:

  • Multiple-choice quizzes
  • Drag-and-drop activities
  • Fill-in-the-blank questions
  • Two case study assignments (submitted via video or written response)

Successful completion confirms your competence to meet legal standards and serve alcohol responsibly in Victoria.

Course Info

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