
BSB50420
Diploma of Leadership and Management
Domestic Students
This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.
Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.
They may plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.

Delivery for this learning program, as a guide:
Structured face to face Classroom Training: 624 hours
Formative Assessment: 416 hours
Self-Paced Research: 260 hours
Total Training and Assessment: 1200 hours
Students must attend all training sessions.
To complete BSB50420-Diploma of Leadership and Management, a total of 12 units must be completed.
Code | Title | Core/ Elective |
BSBOPS502 | Manage business operational plans | Core |
BSBCMM511 | Communicate with influence | Core |
BSBLDR523 | Lead and manage effective workplace relationship | Core |
BSBPEF502 | Develop and use emotional intelligence | Core |
BSBTWK502 | Manage team effectiveness | Core |
BSBCRT511 | Develop critical thinking in others | Core |
BSBCMM412 | Lead difficult conversations | Elective |
BSBSTR502 | Facilitate continuous improvement | Elective |
BSBWHS521 | Ensure a safe workplace for a work area | Elective |
BSBTWK503 | Manage meetings | Elective |
BSBPEF501 | Manage personal and professional development | Elective |
BSBOPS505 | Manage organisational customer service | Elective |
Pre-course- Before starting this course, you will be required to complete a Language, Literacy and Numeracy (LLN) questionnaire. This quick questionnaire is used to determine your LLN skill level so that we can best support you in your studies.
During the course- This course involves several learning and assessment methods. Typically, the learning methods may include Presentations and discussions, Demonstrations, Individual and group activities, Skills practice, Role plays, Case studies, Simulated scenarios, and Research activities.
Assessment methods generally include Practical Observation of Tasks, Written or Oral Questioning, Case Studies, Role Plays, Reports, Research Projects, Presentations, etc.
You may be eligible for Credit Transfer if you are able to demonstrate that you have achieved competency in the same or equivalent unit/s in a Nationally Recognised Training from any Registered Training Organisation. Please read the Credit Transfer Policy and Procedure for more details.
If you think that you have already gained the skills and experience for a unit or entire qualification, you can apply for RPL to get recognised as competent for parts or a whole nationally recognised qualification.
Not everyone will get credited for their skills and knowledge. Successful applicants will need to demonstrate a reasonable amount of experience in the area their course covers. Contact us to know more about our RPL process.
It provides a pathway to further learning and work in various leadership and management
roles. Job roles and titles vary across different industry sectors. Possible job titles relevant to this
qualification include:
➢ Transport Manager
➢ Corporate Service Manager
➢ Public Sector Manager
➢ Operations Manager
➢ Business Development Manager
➢ Production Manager etc.
1. Communicate with influence.
2. Develop critical thinking in others.
3. Lead and manage effective workplace.
4. Develop and use emotional intelligence.
5. Manage team effectiveness.
At the successful completion of the course students will be awarded with the “Testamur” and a “Record of Results” which provides detailed Units of Competency completed in the course.
At the Partial Completion of the course students will be awarded with a “Statement of Attainment” which will detail only the Units of Competency that student has achieved competency from the course.
For more information, please contact our friendly Student Support Officer or email your query at admin@aaacademy.edu.au

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